Accessibility Statement

Last updated: 21/01/2026

FurFree is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to help ensure our Website is usable and inclusive.

WEBSITE COVERED BY THIS STATEMENT
 

This Accessibility Statement applies to: furfreepets.com (the “Website”).

OUR COMMITMENT
 

We aim to make the Website accessible and easy to use for as many people as possible, including users who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, or keyboard-only navigation.

ACCESSIBILITY STANDARDS WE STRIVE TO FOLLOW
 

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is a widely recognized standard for web accessibility. Conformance is an ongoing effort, and some parts of the Website may not yet fully meet all aspects of these guidelines.

MEASURES WE TAKE TO SUPPORT ACCESSIBILITY
 

We work to improve accessibility through measures that may include, where feasible:

Designing pages with readable layouts and consistent navigation

Providing appropriate color contrast and scalable text where possible

Supporting keyboard navigation for key user flows (e.g., browsing, cart, checkout)

Using clear headings and labels to improve structure and comprehension

Adding alternative text for meaningful images where appropriate

Reducing accessibility barriers in forms and interactive elements

Reviewing new content and changes with accessibility in mind

KNOWN LIMITATIONS
 

Despite our efforts, some content or features may not be fully accessible. For example:

Some third-party content, embedded features, plugins, or payment-related components may be outside our direct control and may not fully meet accessibility standards.

Certain images or older content may not yet have fully optimized alternative text.

Some documents or downloadable files (if any) may not be fully accessible.

We prioritize improvements based on user impact and will address issues as quickly as reasonably possible.

FEEDBACK AND CONTACT INFORMATION
 

We welcome your feedback on the accessibility of the Website. If you encounter accessibility barriers, need content in an alternative format, or require assistance completing any part of the shopping process, please contact us:

Email: spirosgagr@gmail.com

Phone: +30 6943613761
Postal address: FurFree, Xanthi, Kimmeria, National Road Komotini–Xanthi, 2nd Floor, 67100, Greece

When contacting us, please include:

The URL (web address) of the page where you experienced the issue

A brief description of the problem

The device/browser and any assistive technology you are using (if applicable)

We will make reasonable efforts to respond and provide support within a reasonable timeframe.

ENFORCEMENT / FORMAL COMPLAINTS (EU)
 

If you are located in the European Union and are not satisfied with our response, you may have the right to escalate your concerns to the relevant national authority responsible for accessibility and/or consumer protection, depending on the nature of the issue and the applicable local framework.

CONTINUOUS IMPROVEMENT
 

Accessibility is an ongoing process. We regularly review the Website and work to improve accessibility as we update content and add new features.